{"id":314,"date":"2026-05-26T02:42:09","date_gmt":"2026-05-26T02:42:09","guid":{"rendered":"https:\/\/demwebdigital.com\/projects\/patch\/?page_id=314"},"modified":"2026-05-26T02:54:12","modified_gmt":"2026-05-26T02:54:12","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/demwebdigital.com\/projects\/patch\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"\t\t
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Refund policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Return & Refund Policy \u2013 Human Custom Patches
\nLast updated: 11\/15\/2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tThank you for choosing Human Custom Patches. Please review our policy carefully.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Custom Products (All Patch Types)\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Because all patches are custom-made,\u00a0returns and refunds are not accepted<\/strong>, unless:<\/p>

  • We made a production error<\/p><\/li>

  • The product arrives damaged<\/p><\/li>

  • The wrong item was sent<\/p><\/li><\/ul>

    Patch types included:<\/p>

    • Embroidery<\/p><\/li>

    • Sublimation<\/p><\/li>

    • Woven<\/p><\/li>

    • PVC<\/p><\/li>

    • Chenille<\/p><\/li>

    • Leather<\/p><\/li>

    • Laser Engraved<\/p><\/li>

    • Embossed \/ Debossed<\/p><\/li><\/ul>

      To report an issue, contact us within\u00a07 days<\/strong>\u00a0of delivery with clear photos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Production Turnaround Time\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      After approval of sample and order:<\/p>

      • Embroidery, Sublimation, Leather, Laser Engraved:<\/strong>\u00a07\u20138 business days<\/p><\/li>

      • Woven, PVC, Chenille:<\/strong>\u00a014 business days (2 weeks)<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Non-Custom Apparel (Future products)\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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        If we sell ready apparel in the future (beanies, shirts, caps, etc.):<\/p>

        • Returns accepted within\u00a014 days<\/strong><\/p><\/li>

        • Item must be unused and in original condition<\/p><\/li>

        • Customer pays return shipping<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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          Order Cancellation\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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          • Custom orders may be canceled within\u00a012 hours<\/strong>.<\/p><\/li>

          • Once production begins, cancellations are not possible.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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            Lost \/ Delayed Packages\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\tShipping delays caused by carriers are outside our control.\nWe will assist with carrier claims if a package is officially marked lost.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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            Refund Processing\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\tApproved refunds are processed within 5\u20137 business days.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Refund policy Return & Refund Policy \u2013 Human Custom Patches Last updated: 11\/15\/2025 Thank you for choosing Human Custom Patches. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-314","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/demwebdigital.com\/projects\/patch\/wp-json\/wp\/v2\/pages\/314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demwebdigital.com\/projects\/patch\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demwebdigital.com\/projects\/patch\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demwebdigital.com\/projects\/patch\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demwebdigital.com\/projects\/patch\/wp-json\/wp\/v2\/comments?post=314"}],"version-history":[{"count":7,"href":"https:\/\/demwebdigital.com\/projects\/patch\/wp-json\/wp\/v2\/pages\/314\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/demwebdigital.com\/projects\/patch\/wp-json\/wp\/v2\/pages\/314\/revisions\/333"}],"wp:attachment":[{"href":"https:\/\/demwebdigital.com\/projects\/patch\/wp-json\/wp\/v2\/media?parent=314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}